COVID-19 Policies

Last updated 3-3-2025.

Yes: Wiggles and Woofs is “still COVIDing.” Jen is at high risk for serious complications if she contracts COVID-19 due to an underlying health condition. Your cooperation with the guidelines below is greatly appreciated so that she can continue safely helping people and their pets.

Have you been feeling under the weather?

You must let Jen know before an in-person session if you or anyone in your household has had signs of illness or a known COVID exposure within the past 5 days, even if everyone is fully vaccinated.
Please let Jen know before an in-person session if you have been recovering from a recent COVID infection within the past 10 days. We may take extra precautions at your session. Thank you!

If we need to reschedule your session due to illness, any payments you have already made will be rolled over to your rescheduled session. An exception will always be made to our 48 hour cancellation policy in the event of illness or COVID-19 exposure.
If your trainer is ill or has had a known COVID exposure, you will be notified before your in-person session so we can determine the best course of action.

Policies for outdoor, in-person sessions

Masks are not currently required if everybody in your household has been healthy for the past 5 days.
Jen will match your level of masking outdoors. In other words, if you would prefer for everyone to be masked at your outdoor session, she’s happy to accommodate.

Policies for indoor, in-person sessions

Masks are currently required for anyone attending indoor sessions with Jen. Jen will be masked with an N-95.
Exceptions will be made for children under 5 years of age.
If you have members of your household who would like to attend the session but cannot mask or would prefer not to mask, please either schedule a virtual/video session or we can work outdoors.
Jen is happy to provide you with a free, individually wrapped mask at your request if you don’t have one handy.

Is the trainer I’m working with vaccinated?

Yes. Proof of vaccination can be provided at your request.

Sadly, vaccination does not prevent infection from COVID-19 very well, which is why the masking policy is necessary. An asymptomatic or mild infection for someone else could be very serious for Jen.

If you would like to take any additional precautions during training sessions, don’t hesitate to let Jen know.

If clients arrive at an in-person session showing visible signs of illness or are not able to adhere to the guidelines stated on this page, the session will be immediately terminated and no refund will be provided. Thank you for following these guidelines to keep your trainers safe.