Health and Wellness Policies

Last updated 6-7-2026.

Jen is immunocompromised and is at risk for serious complications if she contracts COVID-19 due to an underlying health condition. Your cooperation with the guidelines below is greatly appreciated so that she can continue safely helping people and their pets.

Have you been feeling under the weather?

You must let Jen know before an in-person session if you or anyone in your household has had signs of illness or a known COVID exposure within the past 7 days.
Let Jen know before an in-person session if you have been recovering from illness within the past 10 days. We may take extra precautions at your session. Thank you!

Policies for outdoor, in-person sessions

Masks are not required if everybody in your household has been healthy for the past 7 days.
Jen will match your level of masking outdoors. In other words, if you would prefer for everyone to be masked at your outdoor session, she’s happy to accommodate.

Policies for indoor, in-person sessions

We greatly appreciate if folks attending an indoor training session are willing to wear a mask. This is because an infection that may be asymptomatic for one person may be very serious for your trainer.
Jen will be wearing an N-95 mask.
Jen is happy to provide you with a free, individually wrapped mask at your request if you don’t have one handy.
Please note that if rates of illness are high in the community, this policy may change from “masks requested” to “masks required to work indoors” until community rates go back down.

If we need to reschedule your session due to anyone feeling ill, any payments you have already made will be rolled over to your rescheduled session. An exception will always be made to our 48 hour cancellation policy in the event of illness.

If clients arrive at an in-person session showing visible signs of illness or are not able to adhere to the guidelines stated on this page, the session will be immediately terminated and no refund will be provided. Thank you for following these guidelines to keep your trainer safe.